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The New Glaswegians Projects The

Dr. Lesley Sawers Chief Executive Glasgow Chamber of Commerce

What are The New Glaswegians projects? · Two new projects supported by the Scottish Executive, Glasgow City Council, Scottish Enterprise Glasgow, and delivered in association with Glasgow North Ltd.

· `Supported Professional Development' is designed to assist professionally qualified refugees into the labour market

· `New Skills for New Glaswegians' is designed to assist with the integration of semi-skilled and manual refugees into the labour market

· Both projects are underpinned by a marketing campaign aimed at raising employer awareness of the potential that exists in the refugee community

Why are the projects needed?

What benefit can a New Glaswegian offer my business? · Many New Glaswegians possess skills needed by employers in the industry sectors noted above `These people have much to offer...and it is essential that work continues so that refugees have the skills to successfully integrate into our communities' Margaret Curran MSP, Communities Minister

· High level of motivation and reliability `Benham [Iranian refugee] is a great lad with loads of confidence and self-belief. He works great as part of a team, he also has good initiative and can be left to work on his own' Jeff Lennox, Assistant Manager, Springburn Leisure Centre

· Cost effective source of labour

· Flexible staff - keen to work any hours which may be required

How are The New Glaswegians Projects improving the employability of refugees? THE SUPPORTED PROFESSIONAL DEVELOPMENT PROGRAMME · Business Etiquette programme is helping 80 refugee professionals to learn how to compete more effectively for employment by addressing: ­ Interview Technique ­ CV preparation and job search skills ­ An understanding of the labour market and industry specific issues ­ Business communication, presentation and networking skills ­ Culture and behaviour in the workplace

· The Business Etiquette programme seeks to move 25 New Glaswegians from the key sectors noted above into employment by 31/10/04

· An Employment Assistance Fund will be available to help clients overcome specific barriers to employment (e.g. clothes for interview, membership fees for a professional body etc)

How are The New Glaswegians Projects improving the employability of refugees? THE NEW SKILLS PROGRAMME · Employment Orientation programme operated through Training for Work offers seven 4-week programmes to 60 semi-skilled/manual refugees, addressing: ­ Essential skills for work ­ CV preparation and job search skills ­ An understanding of the labour market and industry specific issues ­ Money advice and salaries ­ Basic IT ­ Culture and behaviour in the workplace

· The New Skills programme seeks to move 25 New Glaswegians by 31/10/04

· An Employment Assistance Fund will be available to help clients overcome specific barriers to employment (e.g. clothes for interview, Health and Safety certificates)

The story so far...... · 3 courses completed for around 44 clients

· 7 clients into employment:

­ Administration Assistant with Department for Work and Pensions ­ Quality Controller with Hewlett Packard ­ Carer with Loretto Homes ­ Refugee Community Worker with Glasgow Chamber of Commerce ­ Production worker ­ Administration assistant with Maryhill Citizen's Advice Bureau ­ Night Manager with the Radisson SAS Hotel

· Further clients on work placements (Hospitality/Tourism, Accountancy, Administration, Health Care), with increased employer interest in the skills of the New Glaswegians

· Projects have assisted Health professionals such as doctors, with their IELTS, MRCP and PLAB examinations

Providing the link with Employers · The New Glaswegians Projects continue to engage with Glasgow employers operating in the Healthcare, Financial Services, Construction, Engineering, Hospitality and Tourism and administration sectors

· Successful launch event by the Deputy Lord Provost in the City Chambers on 24/02/04 is being followed by future seminars to employers and trade unions to address their concerns and help overcome barriers

· Information pack for employers identifies legal issues, myths and facts, benefits of refugees' skills to employers and case studies of refugees who are contributing to their employers' businesses

· Regular PR and press coverage has kept the project visible

· The New Glaswegians Projects have crucial role to play in the economy of Glasgow and in solving current skills shortages in the city

Footnote

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